Latest Update:
March 23, 2020: The Drive Thrus at both ESFCU locations will be CLOSED on SATURDAYS until further notice.
March 20, 2020 ESFCU Board of Directors has taken action to put into place loan programs that will help those who are in financial need during this pandemic. Please contact an ESFCU loan officer for more details.
1. Skip Payment Program. This program will help those members who have been laid off or unemployed due to the pandemic. Members may skip up to 3 payments (approved on a month to month basis). This program applies to all consumer loans, credit cards and HELOC loans.
2. People Helping People Loans. These special, low interest loans are designed to help those who might find themselves out of work with no pay due to a layoff or reduction of hours.
Some restrictions apply. Does not apply to loans that are currently delinquent on credit report. APR (Annual Percentage Rate) determined by each members's individual creditworthiness at the time of each advance.
March 17, 2020
Please be aware that we are experiencing delays in mail delivery. We are working with our local post office to resolve any issues that are in our control so that we get your deposits and payments credited to your account as soon as possible. If you are sending deposits or payments throught the mail, please be advised that it may take longer to reach your accounts.
Remember that you can deposit checks with through our free Mobile App. Through our online access (eteller) you can transfer monies between your credit union accounts or to a credit union loan. Please call us at (620) 342-2336 to find out more!
March 16, 2020
Dear Emporia State Federal Credit Union (ESFCU) member,
We know there is growing concern as the outbreak and impact of the Coronavirus (COVID-19) continues to evolve. Ensuring the health and well-being of our community, our members and employees is always a top priority, and is especially critical at this time.
ESFCU is committed to taking care of your banking needs and those of your family on your terms. With safety in mind, we are closely monitoring the Coronavirus (COVID-19) and are taking precautions based on guidance from the Centers for Disease Control and Prevention (CDC) and our local public health officials.
ESFCU has therefore elected to temporarily move to utilizing drive-thru only service at both of our locations, beginning Monday, March 16th, 2020 until further notice. The Lobby will be open by appointment only.
This measure is a proactive precaution to employ ‘social distancing’ practices in an effort to protect both our members and employees while staying available to serve our members during our normal business hours.
We expect the increased traffic in our drive-thru lanes may slightly slow the pace of service at times. We appreciate your patience as we work to conduct business in the safest way possible during these unique circumstances.
Our normal drive thru hours are:
310 Drive Up Branch Drive Up
M, T, TH, F 8:30am - 5:30pm M, T, TH, F 8:30am - 5:30pm
Wed. 9:00am - 5:30pm Wed. 9:00am - 5:30pm
Saturday 8:30am - Noon Saturday 8:30am-Noon
As a reminder, there are many ways ESFCU is ready to assist you if you are unable to visit one of our drive-thrus:
You may use eteller, our online account service to access your accounts from home. eteller allows you instant access to pay bills, view transactions, check balances, transfer money between esfcu accounts, send secure messages and more.
Our Mobile Banking app also allows you to access your account information and the ability to transfer money, deposit checks, pay your bills and more.
Our online mortgage loan application is available 24/7 at esfcu.com any time you’re ready to start your home loan process.
You can apply for any loan online and with our docusign service, we can get the paperwork to you electronically for your signature.
As always, our dedicated staff is here for you to address any questions or concerns related to your accounts. Call us at 620-342-2336 to speak with a knowledgeable ESFCU employee.
Rest assured, we are prepared in the event we need to make further adjustments to our staff, locations or operations. We will keep you updated on this website as well as our facebook page.
Thank you for your loyalty and trust in ESFCU and your patience and cooperation as this situation develops.
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